Your privacy is our priority. This document transparently explains how planet77 collects, uses, stores, and protects your personal information at all times.
Six core principles that shape how we handle your personal data every day.
All data transmitted between your device and planet77's servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Planet77 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used solely for legitimate platform operations.
You have the right to access, correct or request the deletion of your personal data at any time. Data control is in your hands — not ours.
Planet77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations, ensuring your data is handled lawfully and transparently.
Planet77's cybersecurity team monitors the platform infrastructure around the clock to detect and address any threats before they impact user data.
We clearly explain every aspect of your data processing in this document. No terms are deliberately obscured — you have the right to know what happens with your information.
This Privacy Policy explains how planet77 collects and handles your personal data. By using our platform, you agree to the practices described in this document. Please read the entire document before using our services.
Planet77 values the privacy of every user who trusts our platform. This Privacy Policy is designed to clearly and transparently explain how we collect, use, store, and protect your personal information when you use the website and services available at https://planet77.bar.
This document is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and its applicable regulations. We are committed to ensuring your personal data is handled responsibly, securely and only for purposes you have authorised.
When you register an account, make a deposit, play on our platform or simply browse the planet77 website, certain information is collected. This policy explains exactly what that information is, why we need it and how it is managed throughout your use of the platform.
If you have any questions about how we handle your data, the planet77 support team is available 24 hours a day, 7 days a week via live chat within the platform.
Planet77 only collects data that is strictly necessary to provide services that are safe, efficient and compliant with legal requirements. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, ID number | KYC verification, fraud prevention |
| Contact | Email, phone number | Account communications, security notifications |
| Finance | Bank account number, e-wallet | Deposit and withdrawal processing |
| Technical | IP address, device type | Security, technical troubleshooting |
| Usage | Game records, betting history | Responsible gaming, platform improvement |
Every piece of data we collect is used for clear and legitimate purposes. planet77 does not use your data for any purpose other than those stated below:
Legal Basis: planet77 processes your personal data on the basis of contract performance (to provide our services), legal obligations (for regulatory compliance), and legitimate interests (for platform security and fraud prevention).
Planet77 does not sell or rent your personal data to any party. However, there are certain situations where we may need to share information with selected parties:
We work with third-party service providers that assist in platform operations, including payment processors, game platform providers and cybersecurity services. All these partners are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
Planet77 may be required to disclose your personal information to authorities or regulatory bodies when mandated by law, court order, or a directive from a legitimate regulatory body. Such disclosures are made solely to fulfil legal obligations and are not at our discretion.
Our Commitment: planet77 has never sold and will never sell your personal data to advertising companies, data brokers, or any third party not directly related to our platform's operations.
Protecting your personal data is a responsibility we take very seriously. planet77 implements multiple layers of technical and organisational security measures to ensure your data is always protected:
While we take every reasonable measure to protect your data, no system in the world can be guaranteed 100% secure. In the event of any data breach involving your information, we will notify you and the relevant authorities within the timeframe required by law.
Planet77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality and user experience of the planet77 platform.
As a planet77 user and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to know what personal data we hold about you and to request a copy of it.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
You can request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for specific purposes, such as marketing communications.
You can request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you can request that we restrict how we process your data.
To exercise any of the above rights, please contact our customer support team via Live Chat on the platform or through the email address listed in the Contact Us section. We will process your request within 30 business days.
Planet77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. The following are our general data retention guidelines:
When your data is no longer needed and the mandatory retention period has expired, planet77 will securely delete or anonymise it using industry-standard methods.
Planet77 is a platform exclusively for users aged 18 and above. We do not accept registrations from minors and do not knowingly collect personal data from individuals under the age of 18.
If you believe your child who is under age has registered an account at planet77, please contact our support team immediately. We will investigate and close the account, and delete all related data as quickly as possible.
Planet77 uses age verification tools during the registration process and KYC checks to ensure our platform remains inaccessible to anyone under the age of 18. Child protection is our absolute top priority.
Planet77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features. When significant changes are made, we will:
Continued use of the planet77 platform after changes to the Privacy Policy are published constitutes your acceptance of the updated version. We encourage you to review this page periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or planet77's handling of your personal data, please contact us through the following channels:
Our team will endeavour to respond to all privacy-related enquiries within 3 to 5 business days. For more urgent account security issues, please use our live chat channel for an immediate response.
Planet77 is committed to ensuring your experience on our platform is safe, transparent, and enjoyable. Your trust is the foundation of everything we do — thank you for choosing planet77.
Register a planet77 account today and enjoy a platform that is not only fun, but also trusted for data security and user privacy.